ING in Russia

ING in Russia

Transaction services

ING Commercial Banking is a leading foreign cash management bank in Russia. Currently, the bank provides services to a large number of resident and non-resident firms in Russia.

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ING Commercial Banking pays much attention to the speed and efficiency of processing of clients transactions. Bank’ clients benefit from the possibility of receiving incoming ruble payments via Central Bank and Sberbank of Russia clearing centers and receiving 5 times a day updates about current account balances. This service is available for all users of INGClient/ING Online electronic banking system and accounts information is provided at 9:30 a.m., 11:30 a.m., 1:30 p.m., 3:30 p.m. and 5:30 p.m. Moscow time.

ING Commercial Banking effects foreign currency transfers via its wide correspondent net throughout the world and all clients of ING Commercial Banking benefit from the possibility of effecting US-dollar or euro payments with same day value.

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Cash box services

In response to market demand, ING Commercial Banking was the first foreign bank to offer this service on the local market, which was immediately appreciated by the clients. Retail companies have benefitted from the possibility of using cash box services for large amounts of money since this service was provided only by local banks. Nowadays, the cash can be brought to the Bank 24 hours a day 7 days a week and will be credited to company’s account as soon as possible.

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Currency control

The Currency Control department of ING Commercial Banking is not only controlling the purchase/sale of foreign currency by the clients, but also provides consultancy services to the customers regarding the most efficient terms of contracts from currency control point of view. Currency Control Department also provides assistance to the clients in registering credit agreements with the Central Bank of the RF.

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Electronic banking - INGClient and ING Online system

INGClient is the electronic banking system offered by ING Commercial Banking to its clients. The system enables the Bank to provide remote banking services no matter where the client is actually located. This system operates on the computers with installed OS Microsoft Windows® environment, can be easily installed on the company’s local area network (LAN) with simultaneous multi-users access to information and databases.

Both systems allow our clients to initiate ruble and foreign currency payment orders, send applications for conversion and mandatory sales of export proceeds, loan withdrawal forms, free-format messages to the bank’s staff, etc. In return, the customer receives updated balance information 5 times a day (9:30 a.m., 11:30 a.m., 3:30 p.m., 5:30 p.m. and 8.30 p.m. Moscow time) for all current accounts, as well as the current status of payment instructions previously submitted to the Bank («accepted», «in process», «executed», etc.). Several customised databases are automatically supported by the systems, which enable clients to simplify the process of payment instruction initiation. At the same time, the bank automatically supports and upgrades BIC (Bank Identification Code) and Central Bank Rates databases. This enables our clients to automatically control the correctness of the beneficiary banking details, as well as to be promptly informed about Central Bank rates.

INGClient and ING Online systems use encryption software that meets strict information security requirements. This software is certified by Russian Federal authorities and allows clients to sign their instructions with digital signatures.

Both systems have different access levels set up by the Bank according to the client’s request («Only balance viewing», «Payment Order Creation», etc).

The systems have friendly bi-lingual (Russian and English) interfaces and can be easily adjusted to each user’s needs.

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Payroll solution - International plastic cards

ING Commercial Banking decided to start its local retail banking operations with the issuance of international plastic cards. ING Commercial Banking in Russia has been accepted as a Principal Member by VISA International and Europay International.

In 1998 ING Commercial Banking started issuing cash cards aiming to assist clients with their payroll distribution. The issuance of cash cards was combined with the installation of ATMs in clients’ premises for cash withdrawals.

Early 2000, ING Commercial Banking started issuing a full range of VISA products, from VISA Electron up to VISA Gold cards. In September 2001 ING Commercial Banking started to issue VISA Business cards in RUB and hard currencies for its resident and non-resident corporate clients. While later in 2003 Europay cards will also be issued.

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Price Schedule Group "A" for Corporate Customers
Price Schedule Group "B" for Corporate Customers
Price Schedule Group "B1" for Corporate Customers
Price Schedule Group "C" for Corporate Customers
Price Schedule Group "D" for Corporate Customers
Price Schedule Group "D1" for Corporate Customers

General terms and conditions