ING in Russia

ING in Russia

Non-validity of a bank card

In case a bank Card is lost or stolen, or there are reasons to believe that the bank card was conterfeited or used by unauthorised persons, the customer/supplementary card holder shall immediately make a bank card blocking application at the Customer Services Hotline, using the phone number +7 495 933 4747. When making a bank card blocking application, the customer/supplementary card holder has to provide the following information:

  • Surname, first name and patronymic of the customer/supplementary card holder
  • Password
  • Number of the respective bank card of the customer/supplementary card holder (if available)
  • Other details requested by the bank required to identify the customer/supplementary card holder.