The opening of a new operational office in Lipetsk took place on 4th July. Representatives from the region's biggest companies, such as NLMK, Bekaert, INDESIT and AkzoNobel were present at the ceremony.
The office is placed within the newly created Client Services structure and will provide a range scope of services, e.g. currency control workflow, acceptance of payments in RUB and FCY, cards implementation (payroll, corporate, customs), electronic banking, trade finance services workflow, consultancy on ING products, regulations, etc.
“We strive to enhance the overall relationship with our clients and that is why we are expanding to the Russian regions where our presence will enable ING to better support our clients and prospects by providing the best quality of service on an operational level. Our clients satisfaction is the primarily goal for us!” noted Luc Truyens, CEO, ING Commercial Banking in Russia.